Delivery Information

Shipping methods & times

We ship via trusted couriers. Estimated delivery from dispatch:

Delivery areas

We deliver across the UK and selected international destinations.

• Free standard shipping on orders over a set threshold (see below).
• Express and next-day options available for most UK postcodes.
• Some remote areas may have slightly longer delivery times.

Order processing

Orders are processed on business days (Monday–Friday, excluding bank holidays).

• Orders placed before the cut-off are usually dispatched the same or next working day.
• You’ll receive an email with tracking information once your order has been shipped.
• Delivery time is calculated from the date of dispatch.

Track your order

Once your order is on its way, you can track it easily.

• Use the link in your shipping confirmation email.
• Or log in to My Account and view your order history.
• Tracking is usually updated within 24 hours of dispatch.

International delivery

We ship to many countries. International orders may take 5–14 business days depending on destination and customs.

• Customs or import charges are the responsibility of the recipient.
• Delivery times are estimates and not guaranteed for international shipments.

Free shipping

Enjoy free standard delivery when you spend above our threshold (see banner at the top of the site for the current offer).

• Free 30-day money-back guarantee on eligible items.
• Quality guarantee on all products—see our policies for full details.