Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.

A. Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products, or otherwise when you contact us. This may include:

• Identity Data: Name, business name, and job title.
• Contact Data: Email address, telephone number, billing address, and shipping address.
• Business Data: Company registration documents, tax identification numbers, and trade references (required for wholesale account approval).
• Financial Data: Bank account details or payment card details (processed securely through our payment gateways).

B. Automatically Collected Information

When you visit our Site, our servers automatically collect information including:

• Usage Data: IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
• Device Data: Information about the computer, mobile device, or other devices you use to access the Site.

2. How We Use Your Information

We use the information we collect for business purposes, including to:

• Facilitate Account Creation: Create and secure your wholesale account.
• Process Orders: Process payments, fulfill orders, and arrange for shipping and delivery.
• Communication: Send you order confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
• Marketing: Send you marketing communications, such as our daily stock list or special promotions (you can opt-out at any time).
• Fraud Prevention: Monitor and prevent fraudulent transactions and other illegal activities.
• Compliance: Enforce our terms, conditions, and policies and comply with legal obligations.

3. Disclosure of Your Information

We strictly do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties for their marketing purposes. We may share information we have collected about you in certain situations:

A. Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

• Payment Processing: (e.g., Stripe, PayPal, Bank intermediaries).
• Logistics: Shipping partners (e.g., DHL, FedEx, UPS, Freight Forwarders) to deliver your orders.
• Data Analysis: Providers that assist us in the improvement and optimization of our Site.

B. Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process within the jurisdiction of Hong Kong or international trade laws.

C. Business Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

OSMMOBILES.COM
Address: Flat B2, 11/F, Gee Lok Industrial Building, 34 Hung To Road, Kwun Tong, Hong Kong
Email: support@osmmobiles.com